CrewPostAI Marketing Team
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Privacy Policy

Last updated: August 1, 2026

Applies to the AI Marketing Team service at crewpost.ai.

AI Marketing Team ("we", "us", "our"), also known as Crewpost at crewpost.ai, provides software that helps businesses generate, review, schedule, publish, and improve social posts with AI agents (an AI marketing team — not crew or workforce scheduling), and prepare social profile templates. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have.

By creating an account or using the service, you agree to this policy. If you do not agree, please do not use the service.

1. Who is responsible

The service is operated as AI Marketing Team at crewpost.ai. For privacy questions or deletion requests, use our contact form. We do not publish a support email address on this site.

2. Information we collect

2.1 Account & workspace

2.2 Content you create

2.3 Connected social accounts (e.g. LinkedIn)

If you choose to connect LinkedIn (or another channel we support later), we collect only what is needed to provide the features you enable, within the permissions you grant during OAuth:

We do not request access beyond the scopes shown on the LinkedIn (or other provider) consent screen. Disconnecting a channel deletes the stored token for that connection; it does not remove posts already published on that network.

2.4 Technical & usage data

We do not use third-party advertising pixels or sell personal data for ads.

3. How we use information

We use the information above to:

4. AI processing

When you ask the product to generate or rewrite content, relevant inputs (e.g. your brief, brand notes, page copy, or comment text) are sent to our AI providers solely to produce the requested output. We do not use your workspace content to train public foundation models for unrelated third parties. Provider terms govern how those vendors process API traffic; see Third parties below.

5. How we share information

We share data only as needed to run the service, not for sale or unrelated advertising:

Each customer workspace is isolated. Row Level Security and related controls are designed so one organization cannot read or write another organization's data.

6. Third-party services

We currently rely on providers including:

Each provider processes data under its own terms and privacy policy, and only receives what is needed for its function. Additional channels (e.g. YouTube) will follow the same pattern: only after you connect them and grant permissions.

7. Cookies & similar technologies

We use essential cookies and local session storage to authenticate you, protect against CSRF-style abuse on OAuth flows, and keep the dashboard working. We also collect privacy-friendly first-party page-view aggregates (path + day only) without setting analytics cookies. We do not run third-party ad trackers on the marketing site or app for behavioral advertising. See our Cookie Policy.

8. Retention & deletion

We retain account and workspace data while your account is active and as needed to provide the service. Automation logs and similar operational records may be kept for a limited period for reliability and security.

You may disconnect social accounts anytime in the dashboard (Channels), which removes stored tokens for that connection. To request deletion of your account and associated personal data, submit a request via the contact form. We will respond within a reasonable period. Some information may remain in backups or logs for a limited time, or where we must keep it for legal reasons. Content already posted to LinkedIn or other networks remains under that platform's control until you remove it there.

9. Your choices & rights

Depending on where you live, you may have rights to:

To exercise these rights, use the contact form. You can also update much of your workspace data directly in the product.

10. Security

We use industry-standard measures appropriate to a multi-tenant SaaS product, including encrypted transport (HTTPS), access-controlled databases, isolation between workspaces, and restricted handling of social access tokens (service-role paths where required). No method of transmission or storage is 100% secure; please use a strong unique password and keep your login private.

11. International transfers

We and our providers may process data in the United States and other countries where those providers operate. If you access the service from another region, your information may be transferred across borders. Where required, we rely on appropriate safeguards offered by our vendors (such as standard contractual clauses).

12. Children

The service is intended for business use by adults. We do not knowingly collect personal information from children under 16 (or the minimum age required in your jurisdiction). If you believe a child has provided us data, contact us and we will take appropriate steps to delete it.

13. Changes to this policy

We may update this Privacy Policy from time to time. We will change the "Last updated" date above and, for material changes, provide a more prominent notice in the product or by email when appropriate. Continued use after an update means you accept the revised policy.

14. Contact

Privacy questions, access requests, or deletion requests: Contact us.

Related: Terms of Use · Cookie Policy

We may update this Privacy Policy from time to time. The date at the top shows the latest version.