Terms of Use
Last updated: August 1, 2026
Applies to the AI Marketing Team service at crewpost.ai.
These Terms of Use ("Terms") govern your access to and use of AI Marketing Team (the "Service"). By creating an account, clicking to accept, or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.
1. Who we are
The Service is operated as AI Marketing Team at crewpost.ai ("we", "us", "our"). Questions: contact form.
2. The Service
AI Marketing Team (Crewpost at crewpost.ai) helps businesses generate, review, schedule, publish, and improve social posts with AI agents — an AI marketing team, not crew or workforce scheduling software. It also prepares social profile templates and connects social channels (LinkedIn, X, Facebook, Instagram, TikTok, YouTube, WhatsApp Engage) so authorized content can be published and analyzed. Features may change as we ship updates. Some features depend on third-party platforms and AI providers and may be unavailable if those providers change or revoke access.
3. Eligibility & accounts
- You must be at least 18 (or the age of majority where you live) and able to form a contract.
- You must use the Service for legitimate business or professional purposes.
- You are responsible for the accuracy of signup information, safeguarding your password, and all activity under your account and workspace.
- If you create a workspace for a company, you represent that you are authorized to bind that company to these Terms.
4. Plans, trials & payment
We may offer free tiers, trials, or paid plans as described on our pricing page or in-product. Usage limits (e.g. AI generations) may apply. If we introduce paid billing, additional payment terms will be shown before you are charged. Fees are generally non-refundable except where required by law or expressly stated. We may change prices or plan features with reasonable notice for renewing subscriptions.
5. Your content
"Your Content" means briefs, copy, images, brand materials, Profile kit answers, comments, and other materials you submit or generate through the Service for your workspace.
- You retain ownership of Your Content (subject to any rights of third-party platforms).
- You grant us a worldwide, non-exclusive license to host, process, transmit, and display Your Content solely to operate and improve the Service for you (including sending it to AI and social providers you use through the product).
- You represent that you have all rights needed for Your Content and for publishing to accounts you connect, and that Your Content does not infringe others' rights or violate law.
6. AI-generated output
The Service uses AI to draft text, images, strategies, and replies. AI output may be inaccurate, incomplete, biased, or unsuitable. You are solely responsible for reviewing output before publishing or relying on it. We do not guarantee uniqueness, trademark clearance, factual accuracy, or compliance with advertising or platform rules. Do not use the Service as a substitute for professional legal, medical, financial, or compliance advice.
7. Social platforms (including LinkedIn)
Connecting LinkedIn or other networks is optional. When you connect:
- You authorize us to act within the permissions you grant (e.g. publish, read insights, sync comments).
- You must comply with each platform's terms, community guidelines, and advertising rules.
- We are not responsible for platform outages, API changes, account restrictions, or content removal by those platforms.
- You may disconnect a channel in the dashboard; that stops future API use with stored tokens for that connection.
8. Acceptable use
You agree not to:
- Violate any law, regulation, or third-party right
- Publish spam, malware, phishing, scams, hate, harassment, illegal content, or deceptive marketing
- Impersonate others or misrepresent affiliation with brands or people
- Attempt to access other customers' workspaces or bypass security or plan limits
- Reverse engineer, scrape, or overload the Service except as allowed by law
- Use the Service to build a competing product using our non-public features or data
- Resell or sublicense the Service without our written permission
We may suspend or terminate accounts that violate these Terms or create risk for the Service or others.
9. Our intellectual property
The Service, including software, design, branding, and documentation (excluding Your Content), is owned by us or our licensors. We grant you a limited, non-exclusive, non-transferable right to use the Service as permitted by these Terms and your plan. You may not copy or misuse our trademarks (including AI Marketing Team / crewpost.ai branding) except to refer to the Service truthfully.
10. Third-party services
The Service depends on third parties (e.g. Supabase, Cloudflare, Anthropic, Resend, LinkedIn). Their terms and privacy policies apply to their processing. We are not responsible for third-party services we do not control.
11. Confidentiality
Each party may receive non-public information from the other. You agree to protect our non-public product information; we protect Your Content as described in our Privacy Policy and through technical workspace isolation. This does not limit disclosures required by law.
12. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI OUTPUT WILL MEET YOUR REQUIREMENTS.
13. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM OR (B) USD $100 IF YOU HAVE NOT PAID. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE CASES OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED.
14. Indemnity
You will defend and indemnify us against claims, damages, and expenses (including reasonable attorneys' fees) arising from Your Content, your use of connected social accounts, your violation of these Terms, or your violation of law or third-party rights.
15. Suspension & termination
You may stop using the Service at any time. You may request account deletion via the contact form. We may suspend or terminate access if you breach these Terms, if required by law, or if we discontinue the Service (with reasonable notice when practicable). Sections that by nature should survive (including ownership, disclaimers, liability limits, and indemnity) will survive termination.
16. Changes
We may update these Terms by posting a revised version and updating the "Last updated" date. Material changes may be highlighted in the product or by email when appropriate. Continued use after changes become effective constitutes acceptance.
17. Governing law
These Terms are governed by the laws of the State of Colorado, USA, excluding conflict-of-law rules, unless mandatory local law says otherwise. Courts in Denver County, Colorado will have exclusive jurisdiction, except that we may seek injunctive relief in any venue for IP or misuse claims. If you are a consumer in a jurisdiction that requires different rules, those mandatory protections still apply.
18. General
These Terms and the Privacy Policy are the entire agreement regarding the Service. If a provision is unenforceable, the rest remains in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Notices may be provided via the Service or the email on your account.
19. Contact
Questions about these Terms: Contact us.
Related: Privacy Policy · Cookie Policy
We may update these Terms from time to time. The date at the top shows the latest version.